Our Services
All Worldair offices have highly qualified and skilled teams, with long proved experience dedicated to daily relationship with airlines and freight forward agents.
Worldair acts as a GSSA, GSA and a Broker and these are the key services provided to company’s partners:
- Weekly dedicated visits to all freight forwarders in there own offices and warehouses in addition to inside telesales activities
- Direct communication to update all players about new rates and destinations, promotions, via emails and flyers
- Customer database maintenance
- Market researches including competitor rates for internal use
- Monthly sales reports to internally update sales teams
- Company and airlines gadgets and adv material distribution
- Territorial events to involve local agents
- AWBs stock control, shipments booking and data capturing into the airline’s systems
- Security and safety measures checking
- Information on routings, flight scheduling, departure and arrival confirmation, PODs
- Post-flights checks and follow up
- Preliminary claims managemen
- Ad hoc requests
- Monthly sales report on air cargo production and trucking services
- Invoicing to agents - when provided - and collection of payments due
- Payment of company’s monthly duties according to airlines contract
- Statistics and financials data
- Direct assistance at MXP, VCE, BLQ and FCO airports
- Custom and shipping documents control
- Monitoring of ULD’s availability and movement
- Pre-manifest and cargo shipping instruction to airports handlers
- Management and control of trucking service towards Italian and European airports
- Pick up and delivery of required documents to agents